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Q: I am having trouble installing and running Sci2 on a Windows PC. What should I do?
A: One common problem when initially installing Sci2 is not having a current version of Java. Sci2 runs on Java 1.6 (32 bit) or newer. If you are having trouble installing Sci2, you may want to install the latest 32 bit version of Java. Make sure you install the 32 bit version, as Sci2 will only run with a 32 bit version. You can run 32 bit and 64 bit versions of Java simultaneously. If you have the latest version of Java installed, but is not being detected by Sci2, you can tell tool specifically where to look for the newer must specify the correct path to be used by the tool to locate the correct version of Java. You will want to target the javaw.exe file – which is likely located in the C:\Program Files (x86)\Java\jre7\bin directory, assuming you have installed Java in the default place.
Now, you will have to tell Sci2 to look in this directory. In your Sci2 installation, open sci2.ini (with Notepad or any other plain text editor), delete the contents, and replace them with this:
-vm C:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms15m -Xmx350m
If you're installation of Java is located in another directory on your system, you'll need to replace the path to javaw.exe with the one you find on your system. Save the file in the Sci2 installation and you should be able to start the tool.
Q: I am having trouble running Sci2 on a Windows, I received an error message that starts with, "Java was started by returned exit code=13". What should I do?
A: The error message that you have received is caused by trying to run Sci2 with the incorrect version of Java required by the tool. For example, if you download the 64-bit version of Sci2, but only have a copy of 32-bit Java installed on your computer, Sci2 will try to run but it will produce this error. To solve this problem, you will need to verify the version of Java installed on your computer.
If Sci2 fails to run, and you find that Java is installed in the Program Files (86x) directory, then you have 32-bit Java installed and need to install 64-bit Java. Likewise, if Java is installed in the Program Files directory, hen you have 64-bit Java installed and need to install 32-bit Java.You will need to either try downloading the appropriate 32-bit or 64-bit version of Sci2, or install the appropriate version of Java and make sure that Sci2's instillation file is updated with the correct path to the new version of Java,
Q: I am having trouble installing and running Sci2 on a Mac OS X Mavericks or later. What should I do?
A: Recent updates to Apple's Mac OS X Mavericks have included security that prevent Sci2 from running on a machine if the program is not available from the Mac App store or an identified developer. To get Sci2 to run on your machine, you will have to change the system preferences. Instructions about how to update the Mac OS X's Gatekeeper are available at the Apple website (https://support.apple.com/en-us/HT202491).
Q: I am having trouble installing and running Sci2 on a Mac OS X Sierra. What should I do?
A: Sci2 users trying to install the tool on Mac OS X Sierra will first want to install the legacy edition of Java 6 for OS X 2015-001 (https://support.apple.com/kb/dl1572?locale=en_US).
After installation of the appropriate version of Java, You will need to update the Sci2.ini file
-startup plugins/org.eclipse.equinox.launcher_1.2.0.v20110502.jar --launcher.library plugins/org.eclipse.equinox.launcher.carbon.macosx_1.1.100.v20110502 -vmargs -Xms256m -Xmx1024m
After making the modification to the Sci2.ini file, to run the tool, you will need to use the unix-executable file to launch Sci2. The Sci2 Unix Executable file is found by selecting Control on the keyboard and then click Sci2 icon, which will show a drop down menu. In the menu select "Show Package Contents". Next, in the new directory, navigate to Contents>MacOS and select the file labeled "Sci2." Selecting this file will launch a terminal window and a separate tool window.
Sci2 Locale Issues
Q: I am having trouble loading data into Sci2 and having trouble converting PostScript files to PDF files.
If you are working on a Mac, open System Preferences and choose Language and Text. Then go to the Formats tab and set the Region to the United States.
General Data Loading
Q: Does it matter that my data file has the same file format extension used in Sci2 documentation or may I just use the .txt and .csv extensions?
Sci2 documentation often references data formats through the use of file extensions (.isi, .nwb, .mat, .enw), which indicate the type of data being loaded into Sci2 for parsing. Yet often data are exported by other tools and and databases as files with the file extension .txt, which can indicate one of two possibilities: that the data are formatted as a tab separated columns; or that the data is for written in a machine readable format. For data saved as a Tab Separated format, you will need to convert these tables into CSV formats before you load these files into Sci2.
However, if the data is written in a Machine readable format, such as Web of Science (.isi) files and Endnote Export format file (.enw), Sci2 will parse data loaded with the .txt extension, provided that you know the correct data formatting used in the file. For example, when you export data from EndNote Web or Endnote desktop as the Endnote Export format, files are given the .txt extension. You may maintain this extension or change it to .enw. Changing the extension allows Sci2 to automatically read in the data without selecting the data format parameter. Whereas, by keeping the .txt file extension, you will have to select the parameter “Refer Scholarly format” when loading the data into Sci2.
ISI Format Loading questions
Q: I am having trouble loading an ISI file that I downloaded from Web of Science. What should I do?