Q: I am having trouble installing and running Sci2 on a Windows PC. What should I do?
A: One common problem when initially installing Sci2 is not having a current version of Java. Sci2 runs on Java 1.6 (32 bit) or newer. If you are having trouble installing Sci2, you may want to install the latest 32 bit version of Java. Make sure you install the 32 bit version, as Sci2 will only run with a 32 bit version. You can run 32 bit and 64 bit versions of Java simultaneously. If you have the latest version of Java installed, but is not being detected by Sci2, you must specify the correct path to be used by the tool to locate the correct version of Java. You will want to target the javaw.exe file – which is likely located in the C:\Program Files (x86)\Java\jre7\bin directory, assuming you have installed Java in the default place.
Now, you will have to tell Sci2 to look in this directory. In your Sci2 installation, open sci2.ini (with Notepad or any other plain text editor), delete the contents, and replace them with this:
-vm C:\Program Files (x86)\Java\jre7\bin\javaw.exe -vmargs -Xms15m -Xmx350m
If you're installation of Java is located in another directory on your system, you'll need to replace the path to javaw.exe with the one you find on your system. Save the file in the Sci2 installation and you should be able to start the tool.
Q: I am having trouble installing and running Sci2 on a Mac OS X Mavericks or later. What should I do?
A: Recent updates to Apple's Mac OS X Mavericks have included security that prevent Sci2 from running on a machine if the program is not available from the Mac App store or an identified developer. To get Sci2 to run on your machine, you will have to change the system preferences. Instructions about how to update the Mac OS X's Gatekeeper are available at the Apple website (https://support.apple.com/en-us/HT202491).
Sci2 Locale Issues
Q: I am having trouble loading data into Sci2 and having trouble converting PostScript files to PDF files.